Homepage
Open in app
Sign in
Get started
Big Data Stories
Hitachi Solutions Website
Tagged in
Chat
Hitachi Solutions Braintrust
Knowledge from thought-leaders in data software, custom app, and machine learning.
More information
Followers
204
Elsewhere
More, on Medium
Chat
Ashish Rana
in
Hitachi Solutions Braintrust
Aug 27, 2020
Omnichannel Post-Conversation Survey Using Customer Voice (Forms Pro)
Read more…
Ashish Rana
in
Hitachi Solutions Braintrust
Jun 9, 2020
Enable Agent Script in Omnichannel for Customer Service
Read more…
2
Ashish Rana
in
Hitachi Solutions Braintrust
May 28, 2020
Omnichannel for Customer Service: Various Chat States and Chat Closure
Read more…
Ashish Rana
in
Hitachi Solutions Braintrust
May 25, 2020
Omnichannel for Customer Service: Various Agent Status and Capacity
Omnichannel use enterprise grade…
Read more…
Ashish Rana
in
Hitachi Solutions Braintrust
May 20, 2020
Omnichannel for Customer Service Link a Conversation to a Case or Customer
Read more…
1
Ashish Rana
in
Hitachi Solutions Braintrust
May 8, 2020
Omnichannel for Customer Service — Auto-identify a Customer
Read more…
1 response
Ashish Rana
in
Hitachi Solutions Braintrust
Apr 30, 2020
Omnichannel for Customer Service — Control Session and Application tabs
Read more…
50
Ashish Rana
in
Hitachi Solutions Braintrust
Dec 11, 2019
Embed Microsoft Dynamics 365 Power Virtual Agent to Case Form
Read more…
47
1 response