Homepage
Open in app
Sign in
Get started
Big Data Stories
Hitachi Solutions Website
Tagged in
Customer
Hitachi Solutions Braintrust
Knowledge from thought-leaders in data software, custom app, and machine learning.
More information
Followers
204
Elsewhere
More, on Medium
Customer
Ashish Rana
in
Hitachi Solutions Braintrust
Aug 27, 2020
Omnichannel Post-Conversation Survey Using Customer Voice (Forms Pro)
Read more…
Ashish Rana
in
Hitachi Solutions Braintrust
Jun 22, 2020
What is Macros in Omnichannel for Customer Service?
Read more…
Ashish Rana
in
Hitachi Solutions Braintrust
Jun 9, 2020
Enable Agent Script in Omnichannel for Customer Service
Read more…
2
Ashish Rana
in
Hitachi Solutions Braintrust
May 28, 2020
Omnichannel for Customer Service: Various Chat States and Chat Closure
Read more…
Ashish Rana
in
Hitachi Solutions Braintrust
May 25, 2020
Omnichannel for Customer Service: Various Agent Status and Capacity
Omnichannel use enterprise grade…
Read more…
Ashish Rana
in
Hitachi Solutions Braintrust
May 20, 2020
Omnichannel for Customer Service Link a Conversation to a Case or Customer
Read more…
1
Ashish Rana
in
Hitachi Solutions Braintrust
May 8, 2020
Omnichannel for Customer Service — Auto-identify a Customer
Read more…
1 response
Ashish Rana
in
Hitachi Solutions Braintrust
Apr 30, 2020
Omnichannel for Customer Service — Control Session and Application tabs
Read more…
50
Ashish Rana
in
Hitachi Solutions Braintrust
Apr 16, 2020
Dynamics 365 Customer Service — 2020 Release wave 1
Read more…
47
Ashish Rana
in
Hitachi Solutions Braintrust
Mar 17, 2020
Extend Omnichannel Chat to Bot (Power Virtual Agent) — Part 2
Read more…
44