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Hitachi Solutions Braintrust
Knowledge from thought-leaders in data software, custom app, and machine learning.
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Dynamics 365
Esteban Acuna
in
Hitachi Solutions Braintrust
Oct 2, 2020
D365 2020 Wave 2 release — Things to know for F&O
Written by: Esteban Acuña
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Ashish Rana
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Hitachi Solutions Braintrust
Aug 27, 2020
Omnichannel Post-Conversation Survey Using Customer Voice (Forms Pro)
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Ashley Sanderson
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Hitachi Solutions Braintrust
Jul 30, 2020
The New World of Microsoft Enterprise Asset Management: Easier, Cheaper, and Faster with Dual-Write
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Ashish Rana
in
Hitachi Solutions Braintrust
Jun 22, 2020
What is Macros in Omnichannel for Customer Service?
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Ashish Rana
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Hitachi Solutions Braintrust
May 25, 2020
Omnichannel for Customer Service: Various Agent Status and Capacity
Omnichannel use enterprise grade…
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Ashish Rana
in
Hitachi Solutions Braintrust
May 20, 2020
Omnichannel for Customer Service Link a Conversation to a Case or Customer
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1
Ashish Rana
in
Hitachi Solutions Braintrust
May 8, 2020
Omnichannel for Customer Service — Auto-identify a Customer
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Ashish Rana
in
Hitachi Solutions Braintrust
Apr 30, 2020
Omnichannel for Customer Service — Control Session and Application tabs
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50
Ashish Rana
in
Hitachi Solutions Braintrust
Apr 16, 2020
Dynamics 365 Customer Service — 2020 Release wave 1
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47
Ashish Rana
in
Hitachi Solutions Braintrust
Apr 13, 2020
Best 15 updates in Dynamics 365 Sales — 2020 Release wave 1
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52