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Omnichannel
Hitachi Solutions Braintrust
Knowledge from thought-leaders in data software, custom app, and machine learning.
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Omnichannel
Ashish Rana
in
Hitachi Solutions Braintrust
May 28, 2020
Omnichannel for Customer Service: Various Chat States and Chat Closure
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Ashish Rana
in
Hitachi Solutions Braintrust
May 20, 2020
Omnichannel for Customer Service Link a Conversation to a Case or Customer
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1
Ashish Rana
in
Hitachi Solutions Braintrust
May 8, 2020
Omnichannel for Customer Service — Auto-identify a Customer
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1 response
Ashish Rana
in
Hitachi Solutions Braintrust
Apr 30, 2020
Omnichannel for Customer Service — Control Session and Application tabs
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50
Ashish Rana
in
Hitachi Solutions Braintrust
Mar 17, 2020
Extend Omnichannel Chat to Bot (Power Virtual Agent) — Part 2
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44
Ashish Rana
in
Hitachi Solutions Braintrust
Mar 9, 2020
Extend Omnichannel Chat to Bot (Power Virtual Agent) — Part 1
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51
Ashish Rana
in
Hitachi Solutions Braintrust
Feb 11, 2020
Omnichannel for Customer Service with Power Apps Portal
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44
Ashish Rana
in
Hitachi Solutions Braintrust
Feb 3, 2020
Let’s Start with Omnichannel for Customer Service to Transform your Customer Experience
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43
1 response