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Understanding different factors in Net Promoter Score (NPS) and driving insights
Understanding different factors in Net Promoter Score (NPS) and driving insights
Net Promoter Score (NPS) is a metric that gauges customer loyalty and satisfaction. This article introduces various factors that affect NPS…
Jin Jeon
Nov 14, 2023
Making sense of Net Promoter Score (NPS)
Making sense of Net Promoter Score (NPS)
Net Promoter Score (NPS) is a simple yet powerful tool for gauging customer loyalty and identifying opportunities for improvement. This…
Jin Jeon
Nov 14, 2023
How to recruit high quality participants for user research
How to recruit high quality participants for user research
Recruiting high-quality user research participants is essential for obtaining valuable insights that can inform your design and product…
Brian Byun
Nov 11, 2023
Latest
How to create effective unmoderated concept tests
How to create effective unmoderated concept tests
Unmoderated concept testing is a very popular UX research methodology used by modern product teams that iterate and validate continuously…
Brian Byun
Oct 17, 2023
Overcoming the limitations of traditional A/B testing
Overcoming the limitations of traditional A/B testing
A/B testing, also known as split testing, is one of the most popular frameworks in product management because it allows comparing two or…
Brian Byun
Sep 28, 2023
Build product as an early stage team
Build product as an early stage team
Building product and implementing new features is one of the most exciting parts of running a startup, because through this process, the…
Brian Byun
Sep 11, 2023
Benefits of Unmoderated Testing
Benefits of Unmoderated Testing
Unmoderated usability testing is a research methodology that helps teams conduct research without the presence of a live moderator…
Jin Jeon
Aug 17, 2023
7 Things to consider for drafting an effective research plan
7 Things to consider for drafting an effective research plan
Creating a thorough research plan is just as important as running the study itself. A well-crafted user research plan serves as a roadmap…
Jin Jeon
Aug 10, 2023
How Hubble found it’s first 10 paying customers
How Hubble found it’s first 10 paying customers
Since launching our product earlier this year, Hubble was able to acquire paying customers and has been growing our revenue consistently…
Brian Byun
Jul 28, 2023
Interviewing Techniques
Interviewing Techniques
In one of my favorite movies, Inception, Cobb (Leonardo DiCaprio) is depicted as a mind thief, the absolute best in the art of extraction…
Jin Jeon
Jul 26, 2023
Hubble Identify & Track Feature Release
Hubble Identify & Track Feature Release
Today we are releasing a beta version of our identify & track feature. Our SDK will now support the ability to target events and user…
Brian Byun
May 16, 2023
When to run unmoderated user testing
When to run unmoderated user testing
Unmoderated research works very well if you have qualitative questions that need to be validated quickly from a large sample size. Hubble…
Minhye Kim
May 15, 2023
How to recruit user research participants?
How to recruit user research participants?
Hubble has continued to acquire new customers in the past months and one of the core topics that continues to come up when we help them get…
Brian Byun
May 9, 2023
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