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Humanized Design
The Journal About Service Design
Interviews
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Jake Zukowski: “Everyone is a designer. It’s a consequence of striving to serve people well.”
Jake Zukowski: “Everyone is a designer. It’s a consequence of striving to serve people well.”
Jake Zukowski is a group design director at Fjord Berlin. During our discussion we talked about the value of solving customers’ needs with…
Rodion Sorokin
Apr 8, 2019
Ine Vassøy: Design Thinking in Organizations
Ine Vassøy: Design Thinking in Organizations
Ine is a Service Designer from Oslo designing for services, products, strategies, and innovations. She’s been working for leading service…
Rodion Sorokin
Jan 31, 2018
Sander Kruitwagen: Service Design at Philips Design
Sander Kruitwagen: Service Design at Philips Design
Sander is a senior service design consultant at the Dutch agency Essense. In this role, he has been operating within Philips Design…
Rodion Sorokin
Nov 9, 2017
Marzia Aricò: Service Design in Different Industries
Marzia Aricò: Service Design in Different Industries
Marzia Aricò is a Head of Insight at Livework, exploring the future of service design. We discussed the industries driven by service design…
Rodion Sorokin
Aug 31, 2017
Pieter Jongerius: On Service Design at Fabrique
Pieter Jongerius: On Service Design at Fabrique
Pieter Jongerius is a partner at the Dutch design agency Fabrique. We’ve talked on the approach to service design at their agency.
Rodion Sorokin
Aug 30, 2017
Niels Corsten: Explaining the Value of Service Design
Niels Corsten: Explaining the Value of Service Design
Niels Corsten, Senior Service Design Consultant at Koos, talks about their design process and how they show the value of service design.
Rodion Sorokin
Aug 30, 2017
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