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Supporting Automotive Customer Service with AI
Supporting Automotive Customer Service with AI
Those of us who have been around a while know that customer service chatbots have also been around awhile — with decidedly mixed reviews…
Carolyn Peer
Sep 5
ADAS Design and Development Best Practices
ADAS Design and Development Best Practices
Have you ever wondered about Advanced Driver Assistance Systems (ADAS) design best practices? What about which of those best practices…
Carolyn Peer
Aug 30
Bridging the Gap of EV Purchase Concerns
Bridging the Gap of EV Purchase Concerns
It’s funny. Globally, Battery-Electric and Plug-In Hybrid vehicle sales climbed 21% in July, according to Reuters. According to the US Dept…
Carolyn Peer
Aug 23
Evaluating LLMs — What’s the right one for the job?
Evaluating LLMs — What’s the right one for the job?
LLMs move so fast. Have you noticed? One minute Open AI’s on top, then Google Gemini, nope wait — now it’s Anthropic. How do you keep up…
Carolyn Peer
Aug 16
I’m thinking about experimenting with AI, and I don’t want to go it alone.
I’m thinking about experimenting with AI, and I don’t want to go it alone.
Roadmaps can be a helpful tool, but they can also be an annoying waste of time. How do you balance the helpfulness with the need to create…
Carolyn Peer
Aug 10
“I’m thinking about experimenting with AI, and I don’t want to go it alone. Where do I start?”
“I’m thinking about experimenting with AI, and I don’t want to go it alone. Where do I start?”
For those of you following along, during the past few weeks I’ve written about the steps to take when experimenting with AI. To recap:
Carolyn Peer
Jul 26
“I’m thinking about experimenting with AI, and I don’t want to go it alone.
“I’m thinking about experimenting with AI, and I don’t want to go it alone.
During the past few weeks, I’ve written in detail about the steps involved in experimenting with AI. You may have seen:
Carolyn Peer
Jul 19
“I’ve been tasked with figuring out how my organization can and should experiment with AI.
“I’ve been tasked with figuring out how my organization can and should experiment with AI.
First, congratulations! If you’ve been tasked with figuring out how your organization could run some experiments and start using AI, you’ve…
Carolyn Peer
Jul 12
“I’m thinking about experimenting with AI. What do I need to know about involving stakeholders?”
“I’m thinking about experimenting with AI. What do I need to know about involving stakeholders?”
I cannot tell you how many times I’ve been involved in AI pilot projects — especially in the Automotive Industry — where the importance of…
Carolyn Peer
Jul 6
“I’m thinking about experimenting with AI. How should I scope the project?”
“I’m thinking about experimenting with AI. How should I scope the project?”
Last week I spoke about determining which goals are most important for your organization and how to ensure that the goals are achievable…
Carolyn Peer
Jun 28
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