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Why is it STILL so hard to build a useful chatbot?
Why is it STILL so hard to build a useful chatbot?
HINT: We’ve got a solution
Blake McGregor
Oct 28, 2020
Building a Virtual Assistant that Your Customers Want to Talk to (Part 2)
Building a Virtual Assistant that Your Customers Want to Talk to (Part 2)
Ensure your customers don’t hit frustrating dead ends with your virtual assistant
Adam Benvie
Nov 6, 2020
Why we need SIP for Messaging
Why we need SIP for Messaging
TL;DR Enterprises are struggling to get multiple vendors messaging tools (e.g. service desks, chat bots, in app notifications) to work…
Rob Yates
Sep 13, 2020
Ready to make your chatbot sing?
Ready to make your chatbot sing?
Announcing the Phone (and SMS) integrations in Watson Assistant
Oscar Kafati
Oct 5, 2020
Latest Stories
Prevent stuck conversations with disambiguation & suggestions
Prevent stuck conversations with disambiguation & suggestions
Design your bot experiment to discover the best answers
Burak Akbulut
Jan 4
How to Improve Your Chatbot — Coverage vs Quality
How to Improve Your Chatbot — Coverage vs Quality
Improving chatbot topic understanding used to be painful, but there’s an easier way!
Josh
Oct 9, 2020
Routing for Helpful Live Agent Support with Watson Assistant
Routing for Helpful Live Agent Support with Watson Assistant
Overview
Prerna Luthra
Oct 2, 2020
Improve Your User’s Service Experience with Relevant Routing
Improve Your User’s Service Experience with Relevant Routing
With Watson Assistant’s topic based routing, ensure your conversations are transferred to an agent best suited to meet the users’ needs.
Raymond Chu
Oct 2, 2020
Summer Intern Report: Improving the Watson Speech Data Pipeline
Summer Intern Report: Improving the Watson Speech Data Pipeline
Implementing Dataset Integrity Checks and Exploring Truecasing and Accent Mark Restoration
Thomas Hikaru Clark
Sep 29, 2020
Explore your Data with Watson Studio
Explore your Data with Watson Studio
$600 billion a year. According to The Data Warehouse Institute [1], that is how much money dirty data ends up costing U.S. Companies…
Rebecca James
Sep 24, 2020
Building a Virtual Assistant that Your Customers Want to Talk to
Building a Virtual Assistant that Your Customers Want to Talk to
How to build customer trust and drive engagement on your website
Arnesh Batlaw
Sep 24, 2020
Using Smart Document Understanding in IBM Watson Discovery
Using Smart Document Understanding in IBM Watson Discovery
co-authored by Sheetal Reddy and Ryan Brink
Sheetal Reddy
Aug 26, 2020
New beta features of AutoAI in IBM Watson Studio automates feature engineering on multiple datasets
New beta features of AutoAI in IBM Watson Studio automates feature engineering on multiple datasets
Have you ever tried using automated machine learning tools, but found out they only accept one input file while you are dealing with…
Yin Chen
Aug 4, 2020
Strategic Partnerships: Implementing AI to Address a Global Pandemic
Strategic Partnerships: Implementing AI to Address a Global Pandemic
Co-Authored by Zach Eslami, Austin Eovito (@eovito3), Kimberley Drobny, and Cynthia Stryker
Zach Eslami
Aug 4, 2020
Watson Studio Desktop and Watson Machine Learning Server 2.0 Beta is now open for registration
Watson Studio Desktop and Watson Machine Learning Server 2.0 Beta is now open for registration
New 2.0 Beta release features AutoAI, new CPLEX node in SPSS Modeler and many new charts for visualization and new Data Refinery operations
Yin Chen
Jul 28, 2020
Make your Chatbot look even smarter! Some well-hidden features of Watson Assistant.
Make your Chatbot look even smarter! Some well-hidden features of Watson Assistant.
How to set locale or alternatives for date in IBM Watson assistant? Or how to collect multiple email addresses directly in the dialog skill
Jan Curin
Jul 27, 2020
IBM Cognos Analytics + Watson Studio Cloud: Better Together
IBM Cognos Analytics + Watson Studio Cloud: Better Together
IBM Watson Studio Cloud empowers data science teams to cleanse data, build and deploy AI models on the fully managed IBM Cloud. Cognos…
Hafsah Lakhany
Jul 22, 2020
Tovit- a COVID-19 toolkit
Tovit- a COVID-19 toolkit
Recently we went through a major change in life, we had to change how we live, how we work, and where we go. COVID-19 has been classified…
Sidra Ahmed
Jul 7, 2020
Watson Studio Desktop May Subscription Release
Watson Studio Desktop May Subscription Release
IBM Watson Studio Desktop, the award-winning, client-server offering within our Watson Studio portfolio, is adding a number of exciting…
Julia Bodea
Jun 4, 2020
Auto AI: A Productive Tool for Data Scientists
Auto AI: A Productive Tool for Data Scientists
Despite a growing awareness of the strategic value of AI in business, most organizations still struggle with fundamental information…
Rajeev Shrivastava
Jun 4, 2020
Detecting Names and Locations with Watson Assistant
Detecting Names and Locations with Watson Assistant
Farewell sys-location & sys-person; Hello contextual entities!
Dan O'Connor
May 28, 2020
Watson Assistant Search Skill: Taking Virtual Assistant to the next level
Watson Assistant Search Skill: Taking Virtual Assistant to the next level
As the world reacts to the Covid-19 coronavirus pandemic, call centers of hospitals, government agencies, and other organizations are…
Rajeev Shrivastava
May 23, 2020
Building a Covid-19 Virtual Assistant with Watson Services on IBM Cloud
Building a Covid-19 Virtual Assistant with Watson Services on IBM Cloud
As life has changed during the pandemic, many people are getting worried about COVID-19 and the new normal life. Call centers and…
Khalil Faraj
May 20, 2020
The New Watson Assistant v2 Stateless API: Unlock Enterprise Features today!
The New Watson Assistant v2 Stateless API: Unlock Enterprise Features today!
Moving your existing chatbot from v1 to v2 API is now a breeze.
Burak Akbulut
May 13, 2020
Watson Studio AutoAI python API and COVID-19 data
Watson Studio AutoAI python API and COVID-19 data
Written by Lukasz Cmielowski , Martin Hirzel
Lukasz Cmielowski, PhD
May 8, 2020
Watson AutoAI and software failure prediction.
Watson AutoAI and software failure prediction.
Some time ago I have written a story how to predict incorrect bug fixes. The full story “Adoption of machine learning to software failure…
Lukasz Cmielowski, PhD
May 6, 2020
Getting started with Knative Eventing using Bitcoin transaction data
Getting started with Knative Eventing using Bitcoin transaction data
I’ve been exploring Knative Eventing, a system that enables a cloud native eventing ecosystem to be easily deployed through the use of…
josiemundi
May 1, 2020
Wave Hello to Watson Assistant Voice Interaction, and Goodbye to Complex Phone Trees
Wave Hello to Watson Assistant Voice Interaction, and Goodbye to Complex Phone Trees
IBM’s Watson Assistant for Voice Interaction (WAVI) provides an AI solution for enterprises to transform their call center experience.
Preeth Muthusamy
Apr 20, 2020
COVID-19 — Are Your Virtual Assistant’s Answers Up-To-Date?
COVID-19 — Are Your Virtual Assistant’s Answers Up-To-Date?
Easily make sure they are, with IBM Watson’s new COVID-19 Kit and FAQ extraction capabilities
Christophe Guittet
Apr 18, 2020
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