Watson Assistant

How you can use chatbots within your company to prevent circular customer service interactions. AKA “the spiral of misery.”

Watson Assistant now supports any (yes, any) language

There’s way more to building an enterprise-grade chatbot than just training data and response content

We’ve totally revamped Watson Assistant to make it dramatically easier and faster for anyone (yes, anyone — not just developers) to use.

Why stick with just text? Add media and web widgets to make conversations engaging, interactive, and fun for your customers

Connect to almost any other contact center platform in under an hour

We just released a new version of the Watson Assistant Search Skill with short-answer retrieval!

Humans misspeak all the time. Even though we think we are stating our desires and questions clearly, we often don’t form sentences well…

Watson Assistant releases new Enterprise plan

Use our new open-source starter kits to integrate with almost any service desk for web-based agent escalations

“Without continual growth and progress, such words as improvement, achievement, and success have no meaning” — Benjamin Franklin