Salesforce recently announced they will be discontinuing their Desk.com platform. What does this mean for you as a current Desk.com user? Time to move!
Import2 now supports imports into Kayako! If you’re currently using Zendesk, Salesforce Service Cloud, HelpScout, or any other of our supported export tools, making the switch to Kayako has never been easier.
I started my professional career in non-profit, so it’s no surprise that I am strongly motivated by helping others. My path naturally led to me managing the customer support for my current employer — Import2, where I still enjoy helping people…
For all you Zendesk support agents out there — this is your app!
We have built a new data metrics app designed for and accessible to all Zendesk support agents — Ticket Metrics.