a user is someone who has a relationship with your organization
When you say the word “user,” you mean someone who has already reached out to your products and services. When an organization puts resources toward “user research,” “usability,” and…
where do your product ideas come from, then?
When do you really need problem space knowledge? (Read more in the book Time to Listen…
newsletter #21 | 21-Feb-2017
newsletter #23 | 18-Apr-2017
