Inside Personio
Articles on building and growing a B2B SaaS business
From Chaos to Clarity: Shaping Effective Ways of Working in Engineering Teams
From Chaos to Clarity: Shaping Effective Ways of Working in Engineering Teams
When I joined Personio as a product manager in 2022, one thing that struck me was how differently every engineering team managed their…
Unleashing the Support Squad: Enhancing Customer Experience with Specialized Teams
Unleashing the Support Squad: Enhancing Customer Experience with Specialized Teams
One year ago, in the thrilling world of Customer Support, where ringing phones and frantic emails reign supreme, our company embarked on a…
Internal Enablement: How We Ditched Simple Surveys and (Finally) Started to Understand Our Learners
Internal Enablement: How We Ditched Simple Surveys and (Finally) Started to Understand Our Learners
The value of quality data can’t be overstated, especially for a scale-up tech company that is focused on uplevelling every product we offer…