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Integrating Immigrants & Locals through Experience Design

A 2015/16 Hyper Island Masters thesis. How might we apply Experience Design to promote social integration between immigrants & locals? This publication contributes key design principles, to guide individuals & organisations with a passion for bringing about social integration.

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Experience Design

JL Wong in Integrating Immigrants & Locals through Experience Design

Abstract

A 2015/16 Hyper Island Masters thesis. This thesis put forward the application of experience design to tackling the issue of social integration between immigrants and locals. It is concerned with…

JL Wong in Integrating Immigrants & Locals through Experience Design

7.1 Key Conclusions to Research Questions

What were immigrants’ experiences like settling down in new environment? People felt…

JL Wong in Integrating Immigrants & Locals through Experience Design

4.2 Developing Key Design Principles

With the help of some Sacrificial Concepts

In this section, I propose set of design principles to foster a successful “familiarisation”, to build relationships between immigrants and locals, in order to reach…

JL Wong in Integrating Immigrants & Locals through Experience Design

3.1 Ethical Considerations

The power of relationships was a key consideration in conducting cross-cultural research, especially when…

JL Wong in Integrating Immigrants & Locals through Experience Design

2.3 Research Design

The preliminary research design comprised of three research cycles (RC). There were four main stages for each RC– plan…

JL Wong in Integrating Immigrants & Locals through Experience Design

2.2 An Overview of Research Approach into Social Integration

JL Wong in Integrating Immigrants & Locals through Experience Design

2.1 Research Philosophy & Strategy

There were many truths to the world, depending on the viewpoints of the observer; scientific laws…

JL Wong in Integrating Immigrants & Locals through Experience Design

1.7 Relevance of Design to Tackling Social Integration

JL Wong in Integrating Immigrants & Locals through Experience Design

1.6 Case Study: New York City

The American society could be considered a “nation of immigrants” (Kennedy, 1964). According to the US…

JL Wong in Integrating Immigrants & Locals through Experience Design

1.5 Alternative Approaches: Relevance of Altruism and Ubuntu to Social Integration