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Integrating Immigrants & Locals through Experience Design

A 2015/16 Hyper Island Masters thesis. How might we apply Experience Design to promote social integration between immigrants & locals? This publication contributes key design principles, to guide individuals & organisations with a passion for bringing about social integration.

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Immigration

JL Wong in Integrating Immigrants & Locals through Experience Design

6.1 Healthy Chefs: Experiencing Healthy Foods Across Cultures

This chapter outlines the creation of a design solution, leveraging on research insights and key design principles obtained from the three…

JL Wong in Integrating Immigrants & Locals through Experience Design

5.1 Putting It All Together

This chapter brings together the data collected for further analysis. Three main insights could be drawn.

JL Wong in Integrating Immigrants & Locals through Experience Design

4.2 Developing Key Design Principles

With the help of some Sacrificial Concepts

In this section, I propose set of design principles to foster a successful “familiarisation”, to build relationships between immigrants and locals, in order to reach…

JL Wong in Integrating Immigrants & Locals through Experience Design

4.1 User & Expert Interviews

Primary research consisted of 36 design research interviews, each lasting an average of 60 minutes, and…

JL Wong in Integrating Immigrants & Locals through Experience Design

1.7 Relevance of Design to Tackling Social Integration

JL Wong in Integrating Immigrants & Locals through Experience Design

1.6 Case Study: New York City

The American society could be considered a “nation of immigrants” (Kennedy, 1964). According to the US…

JL Wong in Integrating Immigrants & Locals through Experience Design

1.5 Alternative Approaches: Relevance of Altruism and Ubuntu to Social Integration

JL Wong in Integrating Immigrants & Locals through Experience Design

1.4 Importance of Social Integration

A 1994 briefing paper by United Nations Research Institute for Social Development (UNRISD) for…

JL Wong in Integrating Immigrants & Locals through Experience Design

1.3 Contested Definitions of Immigrants

In academia, there was also debate over classifications — how to define an individual as…

JL Wong in Integrating Immigrants & Locals through Experience Design

1.2 Global Responses to Recent Refugee Crises

Violence in the Middle East especially Syria and Afghanistan had been brewing…