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Integrating Immigrants & Locals through Experience Design

A 2015/16 Hyper Island Masters thesis. How might we apply Experience Design to promote social integration between immigrants & locals? This publication contributes key design principles, to guide individuals & organisations with a passion for bringing about social integration.

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JL Wong in Integrating Immigrants & Locals through Experience Design

7.1 Key Conclusions to Research Questions

What were immigrants’ experiences like settling down in new environment? People felt…

JL Wong in Integrating Immigrants & Locals through Experience Design

5.1 Putting It All Together

This chapter brings together the data collected for further analysis. Three main insights could be drawn.

JL Wong in Integrating Immigrants & Locals through Experience Design

4.4 Co-Creating with Immigrants & Locals

This chapter talks about how I designed the co-creation sessions, the co-creation outcomes, and my learnings from leading these sessions. Two co-creation workshops…

JL Wong in Integrating Immigrants & Locals through Experience Design

4.3 Implications of Co-creation Literature on Research Design

Additional literature review was conducted about co-creation in order to guide the planning of research cycle (RC) no. 3.

JL Wong in Integrating Immigrants & Locals through Experience Design

4.2 Developing Key Design Principles

With the help of some Sacrificial Concepts

In this section, I propose set of design principles to foster a successful “familiarisation”, to build relationships between immigrants and locals, in order to reach…

JL Wong in Integrating Immigrants & Locals through Experience Design

2.3 Research Design

The preliminary research design comprised of three research cycles (RC). There were four main stages for each RC– plan…

JL Wong in Integrating Immigrants & Locals through Experience Design

2.1 Research Philosophy & Strategy

There were many truths to the world, depending on the viewpoints of the observer; scientific laws…