Leadership

Margin

Event to event. Hectic. Fast-paced. Schedule conflicts. Pack it all in. Tired. Running on empty.

Resting. Slowing down. Contemplation.

Margin.

I’ve been thinking a lot about what it means to have margin in my life for the last few months…

Themes of Life

Do you listen to the themes playing around you?

I didn’t.

I’ve had an eventful few months in my personal and professional life recently. A repeating theme has been having the right priorities in place. It’s easy to have the right priorities written…

Learning From Weakness

You don’t learn life lessons from the happiest place on earth, you learn them through the tribulations and pains we all go through.

Today, we drove through Sacramento heading to Fresno (yes, it’s hot) and it’s been about a year since we last did traveled to…

Give, Give, Give, Ask!..But Only If They Really Want It

“Our customers aren’t responding to our emails.”

“Our churn hasn’t moved, even though we’ve implemented changes A, B, and C.”

“Our open rates are good. I don’t know why they aren’t…

Bored by Simple. Infatuated by Complexity

Humanity’s perception: Complexity > Simplicity

We are bored with the known; we seek to expand. We think there must be more than what is.

Introducing Inefficiencies

Have you ever thought of putting any inefficiencies into your schedule? You know, ways of slowing yourself down or making yourself slightly less productive?

Of course you haven’t. That’s ridiculous! Why would we want to be less productive?

Continuity

One of the most important—and overlooked—aspects of onboarding customers is not necessarily the onboarding itself, but it is the sales and marketing teams’ and agenda to set up the implementation for success. If you’re a Customer-facing leader and don’t have a great relationship with sales and marketing or…

Finding what you love can come in many many ways.

For example, you might need to broaden your thinking a bit on what you would actually love to do because your current view of life is too constricting. For example, are you open to new and old hobbies like flying a kite, reading ancient Roman…