Policy

Cramming for GDPR or Is It Simply a Review?

In school, there are always three types of students:

The Online Edge: How A Digital Presence Can Accelerate Your Startup’s Growth

Starting or growing a small company is challenging regardless of industry. In life sciences, regulations and laws compound the challenge. What claims can you make? How do you position yourself to get…

5 Steps to Creating Your Accessibility Policy

If you don’t currently have an accessibility policy, here are the steps you should take to create one.

Governing Software and Navigating Audits

If your company has not received an audit request from a software vendor asking you to validate what aspects of their tools or service you are using in order to assess licensing fees, it is only a matter of time. While many vendors have implemented…

The case of a links policy (a.k.a. protecting yourself over infringement linking)

Every several months I am asked why an organization should have a linking policy, one which states when it is acceptable to link from their website to another. For many website owners it…

Join me for CMSWire’s Digital Customer Experience (DX) Summit 2016

CMSWire’s Digital Customer Experience (DX) Summit 2016 conference brings together the world’s foremost digital customer experience (DX) and marketing technology (MarTech) leaders and practitioners who are defining…

Digital Policy — It’s Your Business

Publishing digital content is a full time job, and for many of us it is one that we very much enjoy. We tend to focus on aspects such as our website UI, mobile application navigation, or SEO optimization.

Copying another organization’s digital policies is not the answer!

At least once a week I am asked whether it is acceptable to look at the policies developed by other organizations and copy them. After all, the logic goes, the privacy, cookies, accessibility, or any other policy…