Copy Request Workflow

latakoo support
latakoo learning
Published in
3 min readNov 14, 2017

View, request and download videos across networks with latakoo

The latakoo system can be set to easily share content with account holders who do not have privileges to automatically download content.

For Users

Making a Copy Request

When copy requests are enabled, visitors to your network who do not have download privileges will see a new option — Request (instead of download).

Clicking the dropdown will present the user with a list of networks where they have download privileges. Selecting one of these networks will indicate which network will receive a copy of the file, if approved. The user simply selects a network and hits the request button.

First, choose a destination.
Select a network where the file will be copied.
Then, select request. A request for the file will be sent to the admin of that network.

For Administrators

Enable Copy Request
Copy request functionality can be enabled as the default for an entire organization. It can also be adjusted on a network-by-network basis. To enable copy requests today, please contact latakoo support for help.

System Architects and Administrators are able to enable the copy request feature through latakoo Manage by simply clicking the copy request toggle on for a specified organization or network.

Notification of a Copy Request

Your pending requests will be indicated by a notification under Manage.

As soon as the request is made, Architects and Administrators for the network with the content will see an indicator pop up decide the word Manage in their navigation bar. They will also receive an email alerting them of the request.

Clicking on Manage takes that individual to the Manage page where they will see the same indicator over Pending Requests.

Approve or Deny the Request

The Architect or Administrator can view the request by clicking into Pending Requests.

The latakoo system will report who made the request and where they would like the video deposited. The Architect or Administrator can select a video and approve or deny the request. If the request is approved, the video is automatically copied to the designated latakoo network and the requestor is informed via email. If the request is denied, and email is sent to the requestor letting them know that they will not be receiving the video.

Manage shows you where the file originated and what user and network is requesting the copy.
Approving or rejecting requests is indicated by a checkbox and selecting Go.

Learn more about latakoo sharing—especially for broadcasters sharing content during breaking news events.

To learn more about latakoo and workflows, contact our sales team or join our How to latakoo training.

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