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Learning how to SaaS

Inspiration and lessons learned while building and operating SaaS businesses. By the makers of Userfeed.io (customer feedback management for Intercom) and Ad Reform.

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Product Updates

Landon Bennett in Learning how to SaaS

Dec 2, 2020

New in Bump: Custom Intercom conversation actions ⚡️

The first month since launching Bump has been amazing. Customers have Bumped more than 13,000 conversations, automating over 15,500 messages to their customers! One of the core features of Bump is that we also automate conversation…

Landon Bennett in Learning how to SaaS

Jun 5, 2019

Product update: Apps for Intercom Inbox and auto-messages 🎉

We’re excited to announce two brand-new integrations with Intercom: Userfeed for Intercom Inbox, and Userfeed for Messages.

Userfeed for Intercom Inbox

Landon Bennett in Learning how to SaaS

Mar 19, 2019

Product Updates: January to March 🏷💬

Messaging, labels, Jira integration, Slack Zap, new feedback UI & more

Messaging 💬

Messaging is a core component of generating useful feedback. It’s not enough to gather votes, NPS or responses. You…

Landon Bennett in Learning how to SaaS

Nov 9, 2018

Product Updates: August to October 📊💬

When we launched on Product Hunt 5 months ago, we’d only been working on the product for couple months. We wanted to get something out the door to gather feedback and iterate.