Todd Kaplinger has been at IBM as a software engineer for more than 15 years. In that time, he’s been a part of radical re-imagining of the business.
When we look at a Slack installation, more often than not, we see a message that looks something like this:
“Please avoid posting in the #general channel unless it is incredibly important and relevant to the entire staff.”
What follows is adapted from a talk I gave at Slack Headquarters. If you’d rather watch it in video form, you can do that here (all of the speakers are worth a watch and my section starts starts around 35:00)