How to Become a UX Writer?

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

A UX career is a great choice. With all those apps and programs that we use every day, UX is something that will always need changes and improvements. A UX writer is a person who writes texts and copies for digital products. Let’s see what you need to know to be hired as a UX writer.

Writing Skills

Yes, that should be your basic skills. But writing, in this case, is different from the conventional idea of writing. UX writer often creates very short texts (microcopies). Moreover, words should contribute to the product’s design. A UX writer always takes into consideration how the texts are going to resonate with users. This skill definitely needs to be developed if you know nothing about that. Besides, UX writing is closely connected with conversation design — writing for chatbots. That is a highly specific field. But today it is developing very fast as chatbots are so widely used. You can find more information in this post: ‘What is Conversation Design?’. One of the most important things here is to know clearly what you are going to achieve with the help of your text and where your texts are going to lead the user. It is the whole strategy, but not just writing. This post may give you a better understanding of the basic principles of UX writing.

Research Methods

The UX sphere presupposes a good deal of research. Vendors need to know if their product is successful from the point of view of interaction with users. The same is true to life when we talk about UX writing. A UX writer needs to know how to use the following research methods: interview, user survey, A/B testing, etc. To analyze the effectiveness of UX writing, conversation mining is widely used. The aim is to improve the conversation between the users and the conversation agents.

Tools for Design

UX writing is closely related to UX design because, in this case, words are part of product design. They are aimed not only at giving commands and instructions, they are meant to support the whole design concept of the product. Learning the basic tools will give you the deepest understanding of the process and make the collaboration with UX designers easier.

Conclusion: UX writing is a very promising sphere. UX writing skills are quite specific. But that does not mean that you cannot enter this field. First of all, you are to take UX writing courses. If you want to know all the latest trends in the sphere, you are to become a part of UX writing community. That might help you find the best articles, books, courses, and even a job in this sphere.

Have a nice day!

Bradley Nice, Content Manager at ClickHelp.com — best online documentation tool for SaaS vendors