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Mani Pande
Musings about UX research and more
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Why Researchers Should Avoid Hypothesis Validation in Qualitative Research
Why Researchers Should Avoid Hypothesis Validation in Qualitative Research
During the late 1920s and early 1930s at the Western Electric Company’s Hawthorne plant in Chicago, researchers wanted to study how working…
Mani Pande
Oct 28
Understanding the Difference Between Gen AI & Traditional AI/ML Models
Understanding the Difference Between Gen AI & Traditional AI/ML Models
Ever since Gen AI became a buzzword, many tech companies are whitewashing their products as Gen AI. It seems every startup has pivoted to…
Mani Pande
Jun 30
Seeing the Elephant: How Data Science and UX Research Uncover the Full Story
Seeing the Elephant: How Data Science and UX Research Uncover the Full Story
By Mani Pande and Isabel O’Meara
Mani Pande
Jun 29
Busting Myths and Breaking Bias: Lessons from Tulip Mania to Research
Busting Myths and Breaking Bias: Lessons from Tulip Mania to Research
At the Frans Halen Museum in Amsterdam hangs a beautiful painting called Wagons of Fools by Dutch painter Hendrik Gerritsz Pot. It depicts…
Mani Pande
Jun 22
Easy steps to conduct qualitative analysis
Easy steps to conduct qualitative analysis
Analyzing qualitative research data is both an art and a science, involving intricate processes that combine thoroughness, intuition, and…
Mani Pande
May 25
Unlock the Secrets of Great UX: A Guide to Benchmarking
Unlock the Secrets of Great UX: A Guide to Benchmarking
By Mani Pande & Nishchala Singhal
Mani Pande
Feb 10
Is the Net Promoter Score (NPS) the right metric for your company?
Is the Net Promoter Score (NPS) the right metric for your company?
Net Promoter Score (NPS) is a widely used metric for measuring customer loyalty, embraced by companies like eBay, PayPal, and Amazon…
Mani Pande
Jan 6
Pay Attention to Reliability and Validity in UXR
Pay Attention to Reliability and Validity in UXR
When was the last time you paid attention to whether the scale that you had designed for a survey was reliable and valid, oftentimes in the…
Mani Pande
Dec 9, 2023
Developing a Comprehensive User Experience Research Roadmap: A Strategic Approach
Developing a Comprehensive User Experience Research Roadmap: A Strategic Approach
Crafting a User Experience Research (UXR) roadmap is a nuanced and multi-faceted process that requires careful consideration of various…
Mani Pande
Nov 21, 2023
Why should you care about each headline in your slide deck as a UXR
Why should you care about each headline in your slide deck as a UXR
In the newspaper industry, there are two main roles: reporters, who craft the stories, and sub-editors, who polish and edit them and create…
Mani Pande
Nov 4, 2023
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