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Mani Pande
Musings about UX research and more
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Easy steps to conduct qualitative analysis
Easy steps to conduct qualitative analysis
Analyzing qualitative research data is both an art and a science, involving intricate processes that combine thoroughness, intuition, and…
Mani Pande
May 25
Unlock the Secrets of Great UX: A Guide to Benchmarking
Unlock the Secrets of Great UX: A Guide to Benchmarking
By Mani Pande & Nishchala Singhal
Mani Pande
Feb 10
Is the Net Promoter Score (NPS) the right metric for your company?
Is the Net Promoter Score (NPS) the right metric for your company?
Net Promoter Score (NPS) is a widely used metric for measuring customer loyalty, embraced by companies like eBay, PayPal, and Amazon…
Mani Pande
Jan 6
Pay Attention to Reliability and Validity in UXR
Pay Attention to Reliability and Validity in UXR
When was the last time you paid attention to whether the scale that you had designed for a survey was reliable and valid, oftentimes in the…
Mani Pande
Dec 9, 2023
Developing a Comprehensive User Experience Research Roadmap: A Strategic Approach
Developing a Comprehensive User Experience Research Roadmap: A Strategic Approach
Crafting a User Experience Research (UXR) roadmap is a nuanced and multi-faceted process that requires careful consideration of various…
Mani Pande
Nov 21, 2023
Why should you care about each headline in your slide deck as a UXR
Why should you care about each headline in your slide deck as a UXR
In the newspaper industry, there are two main roles: reporters, who craft the stories, and sub-editors, who polish and edit them and create…
Mani Pande
Nov 4, 2023
The Essentials for Creating a Research Plan: A Guide for UXRs
The Essentials for Creating a Research Plan: A Guide for UXRs
I often find myself and some of my colleagues redoing the same steps at the beginning of research projects. In order to make life easier…
Mani Pande
Oct 29, 2023
Unlocking the Potential of ChatGPT: A Data Analysis Perspective
Unlocking the Potential of ChatGPT: A Data Analysis Perspective
I’ve recently started exploring the use of ChatGPT for data analysis. While it has been a great learning experience, it has also reinforced…
Mani Pande
Oct 29, 2023
Leveraging Forecasting Techniques in UX Research
Leveraging Forecasting Techniques in UX Research
Recently, a fellow researcher asked me whether I had used forecasting research techniques from my tenure at the Institute for the Future…
Mani Pande
Oct 29, 2023
From Researcher to Manager: The Perfect Transition
From Researcher to Manager: The Perfect Transition
You’ve probably come across endless articles on “how to be a better manager.” But here’s the twist: being a brilliant researcher might just…
Mani Pande
Oct 24, 2023
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