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Mayank Monday

Mayank Mondays

Here is a series based on “Sharmisms” that illustrates how our UX Research team executes on lean research. These catchphrases have served as a valuable common shorthand that guides our team’s methods and best practices. Read on to learn more!

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Mayank Monday

Verizon Connect Research in Mayank Mondays

Jun 17, 2019

Dogfooding: Empathizing with Context

Imagine this: you’re a green UX designer (like extremely green, fresh out of college green) and…

Verizon Connect Research in Mayank Mondays

Jun 3, 2019

Always Be Selling

Part of being a good researcher is having to sell the work we do.

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Verizon Connect Research in Mayank Mondays

May 20, 2019

Be Annoying

In research I conducted last year with Cheryl Abellanoza, we found that when individuals recall their experiences of vehicular crashes, they spend a lot more time describing the period after the crash rather than detailing the event itself. These descriptions covered the span of days, weeks, months, and…

Verizon Connect Research in Mayank Mondays

May 13, 2019

Laser Focused

As researchers we are trained to seek out the question behind the question…specifically the research question behind the business or…