MetaCX Co-Founder and Chief Customer Officer, Dave Duke and SuccessHacker Partner, James…
I had the privilege of attending a great CXPA (Customer Experience Professionals Association) event in Indianapolis last week hosted by the Indianapolis chapter of the CXPA and Wild Birds Unlimited. The CXPA is the premier global non-profit organization dedicated to the…
The path to growth within the SaaS model goes through the existing customer base. It has been proven over the years as the data has been accumulated and analyzed. The SaaS model rewards those companies and teams who understand the importance of creating and…