Every companies’ strategy mentions owning the full customer relationship as a key goal. The thinking goes somewhat like this.
A thought experiment on the sort of fintech experiences and products we’d want as consumers in the distant (or near) future. The thought process is structured as a conversation between an older father and an adult son. Italics is the dad.
I’ve been deeply interested in understanding what actually makes a platform business a platform¹ business ?— are there any patterns? How do platform businesses actually win? Is there something unique about them or is it all just branding? This is a particularly…
In the fintech businesses the core product is money. Money is a commodity — and when the core product is a commodity, what provides strategic advantage?
In today’s hyperconnected world data is often touted as a competitive advantage. A cursory google search provides a lot of…