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Neatly Folded Sweater

Retail, in real-time. Watch this space for essays, trends and insights from a range of innovators, lovingly curated by the Zendesk Retail Team. http://bit.ly/20CcfBa

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Marketing

Billy Robins in Neatly Folded Sweater

Apr 5, 2016

The Rise of Transparent Commerce (or no more mono-this + dextro-thats!)

Note: Ryan Caldbeck, CEO and Founder CircleUp, provides a guest post.

By Ryan Caldbeck

We live in a beautiful time for consumers — the age of Transparent Commerce. A world in which consumers have access…

Billy Robins in Neatly Folded Sweater

Mar 8, 2016

Short attention span showdown: eCommerce Shopper vs Goldfish

By Tommy Walker, Shopify

When we talk about shopping cart abandonment, it’s always about a “lack of interest” on the customer’s part. Would you be surprised to know that distraction is just as much of a culprit?