The frequently asked questions we have received since the release of the Token swap.
We advise you to read the instructions and documentations we have posted previously, you will find all the information there:
Questions
How long is the swap available? What is the timeline to swap our tokens?
You have 6 months to swap your tokens.
From November 15, 2018 to May 15, 2019
I have other ERC-20 tokens in my wallet. Do I have to transfer my NBAI tokens to an new ERC-20 wallet?
Yes, transferring your NBAI tokens to a new wallet is necessary. This is to ensure the security of your other tokens and to avoid any risk during the swap process.
Do I really I need to transfer all my NBAI tokens to new wallet?
If your wallet ONLY has NBAI tokens and ETH coins, you do not need to transfer to a new ERC-20 wallet.
My NBAI tokens are on another exchange, can I just transfer to an exchange that will do that swap for me?
You can transfer your tokens from your current exchange to CoinBene or TopOne, who will do the swap for you, however you may have to pay service fees.
We suggest instead you transfer your tokens to an ERC-20 wallet (like MyEtherWallet) and use our swap website to avoid paying service fees.
When will the swap be done on CoinBene and TopOne?
We will let the community know on our social media account (Twitter and Telegram) when CoinBene and TopOne will begin the swap the ERC-20 NBAI tokens.
