Hive: Distribution management system platform
Logistics as a crucial thing in the daily operation of many businesses is still slowly changing, on the contrary of retail and eCommerce sections that are facing disruption.
The important thing for the wholesalers and distribution companies is to elevate customer experience by digitizing the operations and create a perfectly organized and effective ecosystem.
The goal of this article is to describe how the technology can automatize the logistics management systems. In the digital world it means the use of software tools that include operations such as: ordering systems, packing, picking-up, route optimization that can make the delivery process as quickly as possible.
Distribution software is very important for the distributors and wholesalers in order to help them manage their business.
It is very important to automate repetitive and boring documentation and reduce errors and provide time and cost-saving ways of managing processes.
With the distribution software any part of the sales can be organized with the better insights and decisions.
Our software Hive, presented in the previous article in the Ho.Re.Ca sector, is versatile and can be used in many other sectors, its application is very useful in the field of Distribution.
It allows its users, representatives, promoters or supervisors, to easily perform and track their sales activities, by digitizing and facilitating the customer relationship management process.
Hive, distribution software, is based on the integration of the different aspects of distribution process like:
- Sales
- E-Commerce
- Invoicing
- Warehouse management
- Pick-up
- Purchasing
- Reporting
The main goal of the platform is to enable different user types to easily execute their tasks, such as:
- Taking orders
Possibility for customers to create the orders with the list of products and all the details related to the products: their quantity, price per unit, and total price of each item.
- Issuing invoices & returns
Invoices are issued on the basis of orders. The information available are: customer information, invoice ID, invoice issue date, the due date of the invoice and the total price.
- Tracking activities (record all stops and activities during the route)
The Delivery driver is able to see the list of deliveries and control his schedule, delivering the merchandise and recording all activities on his route.
- Control and monitoring of other users activities (appointments and deliveries)
It is possible for Admin and Supervisor to manage and monitor all the users of the platform and assign roles.
- Assigning tasks to other users
Administrator and Supervisor can add activities and monitor the performance.
The benefits our platform provides are numerous: it increases the efficiency, reduces costs by optimizing the route, users can have better insights and reports and the coordination among users is more effective and simpler.
Its application for the future is vast and it implies the integration with the Remoney payment services, by expanding its core features.
Read this article and find out about one of the numerous applications of this platform in the Ho.Re.Ca sector.
