Former Toast Exec Rick Lamy joins OpenCity’s Advisory Board as Enterprise Partnerships Take Off
OpenCity, is revolutionizing the way customers and restaurants engage, and is the leading omni-channel, multi-service customer ordering AI company; announced today that Rick Lamy, has joined the company’s Advisory Board.
Rick is a high-caliber Executive, with over 25 years of experience building and leading sales operations for major restaurant software and hospitality solutions companies. Most recently, Rick was the Senior Vice President of Sales at Toast Inc., a cloud-based restaurant software company valued at $4.9 billion.
OpenCity recently launched Tori, a contactless ordering voice AI that places orders directly into a restaurant’s point of sale. As enterprise partnerships start to take off, Rick will advise on sales and partnership programs.
“Rick is a leader in restaurant technology; consistently launching and selling cutting-edge solutions for the world’s most innovative software companies. He has the right mix of domain expertise and AI vision, to advise OpenCity on partnerships with enterprise brands and technology providers,” said Nick Belsito, founder and CEO of OpenCity.
“At Toast we evaluated several AI companies and OpenCity’s AI noticeably stood out. It’s impressive how Tori instantly and accurately responds to customers, naturally places orders and handles modifications and substitutions,” Lamy emphasized. “Speed of service while enhancing the guest experience are crucial in today’s competitive landscape.”
COVID-19 has created a dramatic shift in consumer buying channels, with QSRs reporting 90% of revenue from the drive thru (up from 70%). These behavior changes are having permanence, as customers continue to demand frictionless experiences.” said Belsito. “Restaurants that leverage AI to drive revenue, improve operating margin and reduce labor costs will thrive in today’s ever-changing food-hospitality market, while also positioning well for the future.”
OpenCity is now accepting a limited number of partners to be in their first drive-thru partner program that is launching soon. To apply for access to implement Tori for your drive thru, visit https://landing.opencity.co/drivethru
About OpenCity
OpenCity, a Boston based omni-channel, multi-service customer engagement AI company for restaurants. Built by Restaurant People. For Restaurant People. OpenCity has changed the way customers and hospitality businesses communicate. Our AI automatically takes orders, books reservations and responds to customer questions 24/7, allowing our customers and partners to focus more on operations while creating new revenue streams. Curious about how it works? Visit https://landing.opencity.co/drivethru
