It’s Thanksgiving today, and we’ve got much to be thankful for. If you celebrate this holiday, may it be a relaxing one spent with family and friends.
I don’t like phone calls, and I’m not alone: increasingly, Americans, and especially millennials, avoid the phone.
Of all the phone interactions, customer service is near the worst. Phone trees are hard to navigate, and can take a while…
We have completed our first investment as Operator.vc in a company called Privy, where we were the lead investor in a small(ish) new round of financing (Privy official announcement). We are big believers in the company because the grit the team has displayed and…