I recently created a hand-written presentation on the Basics of Behavior-led Design that I’d like to share.
For decades every presentation be it a startup pitch, a corporate project or a government plan started out with the sacred ‘Problem’ slide, followed by the equally respected ‘Solution’ slide. I’m voting we modify this format, even…
Founding DNA does not change. When someone asks me what are the big challenges facing a company of any size, I tend to examine the founding DNA. The challenges ahead are typically a reflection of how the…
Have you ever experienced a situation where your brain is all clogged up with obvious feedback you must share as a customer, but your heart won’t let you do it the way you imagined?
If you say, “My idea did not work out.”
Reply: I can see why it won’t work. Blah Blah…[An explanation follows]
Of late there’s a lot of “happiness” around us. Whether in India or any other country, from Domino’s Pizza (Khushiyon ki Home Delivery) to Max New York Life Insurance (Khushiyon Ki Planning), or Coke with its global ‘Open Happiness’ campaign. Almost in every category…
A Mbukushu mother and child cross Botswana’s Okavango River, whose seasonal floods bring…
“Conclusion: This Abdominal ultrasound is unremarkable”.
At first, it seemed strange, and almost made me sad, to read the word “unremarkable” to describe something so important. Doctors always use strange words to precisely convey their readings. I learnt…
