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Peter Waters
Service Design + User Research Portfolio
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About Me
About Me
I’m Peter, a Service Designer and User Researcher based in Bristol.
Peter Waters
Dec 22, 2019
Projects
Improving the housing experience
Improving the housing experience
How we designed initiatives to improve the resident experience for Sanctuary Housing.
Peter Waters
Feb 22
Improving the employee experience
Improving the employee experience
How we designed interventions to improve the employee experience for a global manufacturer.
Peter Waters
Feb 22
Placing communities at the heart of disaster resilience
Placing communities at the heart of disaster resilience
How we designed and executed a resilience project at the British Red Cross that put communities first.
Peter Waters
Feb 16
Re-designing access to mental health treatment
Re-designing access to mental health treatment
How we designed an approval process for Bupa that reduced burden on the customer.
Peter Waters
Feb 22
Exploring strategies to drive rail customer loyalty
Exploring strategies to drive rail customer loyalty
How we conducted research to support Great British Railways to decide whether to invest in a new workstream.
Peter Waters
Feb 22
Attracting high-value partnerships to achieve the SDGs
Attracting high-value partnerships to achieve the SDGs
How we designed initiatives to attract more high-value partnerships for a UN agency.
Peter Waters
Feb 22
Insights
Design has a gender problem. What can we do about it?
Design has a gender problem. What can we do about it?
How design can learn from feminist theory according to ten designers and academics.
Peter Waters
Jun 14, 2021
The gender pay gap is designed into our culture; here’s how we can design it out
The gender pay gap is designed into our culture; here’s how we can design it out
How to co-design a system for fairer pay.
Peter Waters
Feb 11
Designing a new economics for a planet in crisis
Designing a new economics for a planet in crisis
How we need to re-design Western ideas of economic growth.
Peter Waters
Jan 1, 2022
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