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User Experience Research

PNC MHCI CAPSTONE 2018

We're a group of researchers, artists, designers and developers, working together to unify PNC's standalone treasury management products into a new design system, resolving variations in the end-to-end customer experience.

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User Experience Research

Shipra Arora in PNC MHCI CAPSTONE 2018

Apr 25, 2018

We’re getting closer, one user interview at a time

One-size-fits-all? More like one-size-fits-none.

Written by: Shipra Arora & Kanika Khosla — March 4, 2018

We’ve been taught a range of design and synthesis activities in class. What happens when you hit a real world problem, and realize that nothing you’ve been taught…

Getting Guerrilla with it.

Written by: Shipra Arora & Robert Paul — February 18, 2018