You want to build successful teams & great products

A recent question on the ResearchOps Community Slack touched upon on how to split work between dedicated user research practitioners vs…

An issue I’ve been talking through with people recently is when to do certain activities. Or how often. Or how many people to involve.

If you’re having problems hiring go ask candidates how they would describe your hiring process.

ACE!, Kraków, May 2018

How communities of practice lie to themselves & everybody else

24 March 2018, The Skiff, Brighton

I’ve been having a lot more conversations in recent months with people who are new to leadership roles in UX.

The answer to “How do I get better at usability testing?” is always going to be “Do more usability tests”. However, I often get asked after…

Questions to keep you focused on user story value

After my workshops on Customer Interviewing I’m often asked which books I would recommend for further reading. I always advocate practice…

London Agilists Meetup, November 2017

A rant about what Scrum isn’t.

James Hutton Institute, August 2017

The Lead Developer, June 2017

UX in the City: Manchester, May 2017

NUX Camp Leeds, April 2017

Ground Control, April 2017

Just Eat, Bristol, April 2017

UX Camp Brighton, March 2017

ProductCamp London, March 2017

UX Bournemouth, February 2017

Agile on the Beach, September 2016

Agile in the City: London, June 2016

UX for Change, February 2016

Agile on the Beach, September 2015

Spark the Change, July 2015

UXLx: User Experience Lisbon, June 2015