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Means and Ends: When what matters most is hardest to measure
Means and Ends: When what matters most is hardest to measure
A revisit of long-time good reads reminded me of Sternberg’s College Admissions for the 21st century, a thorough examination of how…
Michelle-Joy Low
Sep 29, 2022
Does Plumbing Twitter* take itself as seriously as Design Twitter?
Does Plumbing Twitter* take itself as seriously as Design Twitter?
In my role as Head of UX for reecetech, I’ve spent much of the past 2.5 years learning everything I can about plumbing, HVAC, and related…
cameron rogers
Mar 10, 2022
If data is the answer, what’s the question?
If data is the answer, what’s the question?
Data doesn’t make decisions
Michelle-Joy Low
Dec 5, 2021
More than just a pipe dream.
More than just a pipe dream.
Have you ever been thrown into an end so deep, you have no idea where to start or expect? Well that was my first foray into Reece Plumbing
Kelvin Ng
Aug 28, 2021
Why care about the care factor in an analytical team?
Why care about the care factor in an analytical team?
Lessons from getting to the starting line
Michelle-Joy Low
Aug 15, 2021
My internship at Reece as a UX Designer
My internship at Reece as a UX Designer
OMG, I got the internship!!
Serena Wong
Jun 28, 2021
Musings from a past life on atelicity and building culture
Musings from a past life on atelicity and building culture
As a former consultant, I’ve always been intrigued by the ambivalence that punctuates the conclusion of a consulting engagement: more than…
Michelle-Joy Low
May 2, 2021
The uncertain uncertainty about Data
The uncertain uncertainty about Data
How managing uncertainty can look different with Data & AI
Michelle-Joy Low
Mar 14, 2021
Data & AI: It’s (still) all about the customer
Data & AI: It’s (still) all about the customer
Lessons from the branch for scaling up Data & AI at Reece
Michelle-Joy Low
Jan 31, 2021
Re-thinking the ‘Good’ in ‘Good-Cheap-Fast’
Re-thinking the ‘Good’ in ‘Good-Cheap-Fast’
I was drawn to Reece in part because of its willingness to play the long game. With branch time, the business’s operational excellence was…
Michelle-Joy Low
Dec 8, 2020
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