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“Rep-Experience” Blog
All about Customer Service Reps Experience
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Hiring Great For Customer Service
Hiring Great For Customer Service
In early July, we’ve held a meetup of the Customer Support Managers — Israel forum.
David Rubinstein
Jan 6, 2019
“Exceeding Customer Expectations” Report For 2018
“Exceeding Customer Expectations” Report For 2018
Exceeding customer expectations is paramount for any Customer Experience / Customer Services / Customer Care professionals.
David Rubinstein
Jan 3, 2019
Gatwick Airport Shutdown: Meeting & Exceeding Customer Expectation during a Crisis
Gatwick Airport Shutdown: Meeting & Exceeding Customer Expectation during a Crisis
Last week, only a few days before Christmas, hundreds of flights were canceled at Gatwick Airport, England, following reports of a drone…
David Rubinstein
Dec 27, 2018
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