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About
Inside Reply.ai
Mixing 🤖+😃for faster and smarter customer service Powering Coca-Cola, Vail Resorts, The Cosmopolitan Las Vegas Hotel, and more.
Note from the editor

Covering the industry around Slack, SMS, Kik and Facebook Messenger bots. Also called conversational commerce or chatbots. Curators of the leading newsletter chatbotsweekly.com

Editors
Go to the profile of Omar Pera
Omar Pera
CEO Reply.ai, Forrester’s “Top 10 Chatbot Platforms for Enterprise” ranked. Write at ChatbotsWeekly.com. Formerly CERN.
Go to the profile of Miguel García
Miguel García
Musica, cine, arte, vinilos, un libro y cerveza, Ingenierio Telematico- ETSIB (UPV). Web dev and life/beer lover.
Writers
Go to the profile of Neil Baptista
Neil Baptista
Founder, Innovator, Angel, Mentor
Go to the profile of Phil Libin
Phil Libin
Co-founder and CEO of All Turtles, former VC, Co-founder and former CEO of Evernote. Enthusiast.
Go to the profile of Mark Schaefer
Mark Schaefer
Keynote speaker, marketing strategy consultant, Rutgers U faculty and author of 10 books including KNOWN, Marketing Rebellion, and Belonging to the Brand!
Go to the profile of Étienne Mérineau
Étienne Mérineau
Cofounder, CMO @ heyday.ai | Forbes 30 Under 30 | My purpose is to help brands create more human & personalized customer experiences @etiennemerineau
Go to the profile of Andreas Daiminger
Andreas Daiminger
Machine Learning Engineer with a strong focus on NLP @reply.ai. Applying Deep Learning to build smart agents that improve customer support.