Homepage
Open in app
Sign in
Get started
Innovation delivered
We create simple solutions that people love
Follow
Growing up as a team
Growing up as a team
A few days back, I watched my two teenage kids somewhat reluctantly eat the morning cereals (the healthy ones) while pretending to listen…
Lars-Erik Hion
May 9, 2022
Three ways to make sure your service design project gets implemented
Three ways to make sure your service design project gets implemented
Never have corporate executives approached me with a request to facilitate a service design process in the company just to confirm that…
Jana Kukk
May 12, 2021
What do you get when you hire a service design team ?
What do you get when you hire a service design team ?
An eccentric artist or a guy with a paintbrush?
Liis V.
Mar 4, 2021
Where did the simplicity go?
Where did the simplicity go?
Five major ways the complexity can start sneaking back into your digital services.
Liis V.
Sep 23, 2020
The unimportance of planning
The unimportance of planning
There is a well-known saying: “Man makes plans . . . and God laughs.”
Lars-Erik Hion
Jun 10, 2020
Want to “wow “your customers? Stop polishing the wrong thing.
Want to “wow “your customers? Stop polishing the wrong thing.
I am pretty certain more or less everyone has heard the statement that 80% of companies think they deliver excellent service and that only…
Jana Kukk
Jun 3, 2020
Just do it (again)!
Just do it (again)!
Marketing highlights what brands can do for you to make your life easier and solve your problems. It highlights that some brands make you…
Helen Kannelmäe
May 7, 2020
About Rethink
Latest Stories
Archive
About Medium
Terms
Privacy
Teams