Integrating RingCentral Developer Application with Workato

Vyshakh Babji
RingCentral Developers
4 min readFeb 22, 2018

We can now integrate RingCentral Developer application on both production and sandbox environment with Workato using Http OAuth2.0 Connector that is available on Workato’s App Connection.

Workato is an enterprise-class, no-code Integration and Automation platform that is trusted by over 18,000 businesses. You can seamlessly integrate RingCentral with CRM systems like Salesforce, Hubspot etc, or with any of our 1000+ apps without coding. Workato allows you to automate your workflows, and do bi-directional data syncs between your apps.

By integration RingCentral with , you could seamlessly automate the workflows with RingCentral calls and SMS or automate the calling feature , send faxes and SMS from over 1000 other apps in timely and effective manner, in-turn gives ability to track customers’ touch points and eliminate hopping between the apps.

With Workato’s prebuilt package of recipes with RingCentral ready to be installed and used, users can now — Log new calls in Salesforce (create new lead or event for lead) , Log new calls in Hubspot (create new contact or engagement call log activity for contact) , Send out a SMS to call recipient when there is a missed call in RingCentral, Send out SurveyMonkey Feedback Survey once RingCentral call has ended

Its interesting to see how easy it is to connect RingCentral Developer App with Workato and build your own recipe with Workato. Here is the step by step process on how to connect your RC Developer App With Workato using Http OAuth 2.0 connector .

Workato setup:

  1. Signup for workato account. Workato provides free trail account as well. Click here to explore signup options. If you already have a workato account, Click here to Sign In .
  2. Click on App Connections on Workato menu bar.

3. Click on Create New Connection

4. Select HTTP (OAuth2) under Application dropdown menu . You will see text boxes to add auth URL, token URL, Client ID and secret

RingCentral App Setup :

  1. Signup or SignIn for RingCentral Developer Account. RingCentral provides free trail developer account . Click here to explore Sign up options. If you are already a RingCentral customer, Sign In using your RingCentral Credentials.
  2. Create a Sandbox Developer Application on RC Developer portal. Its easy-just follow the wizard that allows you to create a sandbox app. Click here to learn more on how to setup your Sandbox application.
  3. Make sure to add OAuth Redirect URI that is mentioned in the Workato’s Connection setup page.

4. On creating your app , you will have Client ID and secret which you can place into Workato’s Connection page

Go back to Workato’s Connection page and fill up all the details .

  1. OAuth2 auth URL : https://platform.devtest.ringcentral.com/restapi/oauth/authorize?response_type=code
  2. OAuth2 token URL : https://platform.devtest.ringcentral.com/restapi/oauth/token

3. OAuth2 Client ID : RC Developer app Client ID

4. OAuth2 Client Secret : RC Developer app Client Secret

5. Now click on Connect. This will take you to RC unified login page. Enter you sandbox credentials (production credentials if you are connecting your production app). Authorize your app to connect to Workato.

This is how your Workato Connection setup looks like:

Thats it. Now you are ready to rock and roll :)

Click here for additional information on Workato Integration with RingCentral.

To learn more about RingCentral Developer Program and start building cool integrations using RingCentral API’s visit https://developer.ringcentral.com/

For other RingCentral Developer Program related articles, visit our medium page by clicking here.

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