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    Be the First to Say Happy Birthday — Automatically

    Be the First to Say Happy Birthday — Automatically

    Have you ever received a call at exactly 12:00 AM on your birthday? I have — and let me tell you, it’s unforgettable. That moment becomes…
    Go to the profile of Tyler Liu
    Tyler Liu
    Jun 10
    Empower Your AI with Real-Time Phone Call Intelligence: RingCentral Softphone SDK

    Empower Your AI with Real-Time Phone Call Intelligence: RingCentral Softphone SDK

    For AI startups building the future of voice-driven solutions, accessing real-time phone audio is mission-critical. RingCentral’s Softphone…
    Go to the profile of Tyler Liu
    Tyler Liu
    Jun 3
    Using Workflow Builder to Process Multiple SMS Keywords

    Using Workflow Builder to Process Multiple SMS Keywords

    In this article, we will be looking at how we can employ RingCentral’s Workflow Builder to handle and process multiple conditions based on…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    May 29
    Audit Trail API — A deeper look

    Audit Trail API — A deeper look

    In this article I wanted to look at the RingCentral audit trail and how it enables administrators to be more vigilant by surfacing account…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    Mar 18
    RingCentral WordPress Plugin Updates

    RingCentral WordPress Plugin Updates

    It has been a while since we’ve talked about our WordPress plugin for RingCentral, but there are quite a bit of new and updated features in…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    Feb 25
    RingCentral Embeddable: A Deeper Dive

    RingCentral Embeddable: A Deeper Dive

    In this blog article, I wanted to go a lot deeper into showing you the features of the updated Embeddable Communications product that…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    Feb 12
    RingCentral’s past year and what to look for in 2025

    RingCentral’s past year and what to look for in 2025

    2024 seemed to be the year that Artificial Intelligence came to the forefront. There was some discussion that we were on the verge of war…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    Jan 29
    Voicemail Retrieval and Display app

    Voicemail Retrieval and Display app

    In a previous blog, I focused on identifying missed calls and sending out SMS messages when they occur. This time around, I wanted to…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    Jan 14
    Creating a Web App to Reply to Missed Calls.

    Creating a Web App to Reply to Missed Calls.

    In this article, I want to demonstrate a simple but powerful API interaction with the call log that is native to the RingCentral platform…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    Dec 30, 2024
    What’s New with RingCentral Embeddable 2.0

    What’s New with RingCentral Embeddable 2.0

    Explore what’s new with RingCentral Embeddable 2.0, from upgraded UI, call recordings, SMS templates, to noise reduction, and new developer
    Go to the profile of JoshuaInciso
    JoshuaInciso
    Dec 18, 2024
    What is RingCentral App Connect?

    What is RingCentral App Connect?

    Discover App Connect: the browser extension that integrates RingCentral RingEX with CRMs, offering CTI, call logging, SMS, and more.
    Go to the profile of JoshuaInciso
    JoshuaInciso
    Dec 4, 2024
    Implementing OAuth in PHP with RingCentral API

    Implementing OAuth in PHP with RingCentral API

    When developing modern applications, securing APIs and handling authentication are key concerns. OAuth 2.0, an industry-standard protocol…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    Oct 28, 2024
    Simplifying Voicemail Retrieval and Transcription with RingCentral’s APIs

    Simplifying Voicemail Retrieval and Transcription with RingCentral’s APIs

    Voicemails are an essential component of business communications, enabling users to receive detailed messages when they’re unavailable to…
    Go to the profile of Mike Stowe
    Mike Stowe
    Oct 21, 2024
    Employing cURL to call the RingCentral API

    Employing cURL to call the RingCentral API

    I have been using cURL lately to interact with the RingCentral API for sending requests and posts on various tasks. Up to this point, I…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    Oct 7, 2024
    Get notified when you receive a voicemail with RingCentral Workflow Builder

    Get notified when you receive a voicemail with RingCentral Workflow Builder

    Learn how to receive voicemail notifications today by using simple methods of RingCentral Workflow Builder.
    Go to the profile of JoshuaInciso
    JoshuaInciso
    Sep 30, 2024
    RingCentral’s Fax API and PHP — Part 2

    RingCentral’s Fax API and PHP — Part 2

    In my previous article, here, I touched on having the RingCentral Fax API send uploaded PDF files out as fax documents.. This was done…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    Aug 29, 2024
    What is RingCX? A Guide to AI Call Center

    What is RingCX? A Guide to AI Call Center

    Empower your call center and agents with RingCX. Effortless customer experiences powered by RingCentral AI.
    Go to the profile of JoshuaInciso
    JoshuaInciso
    Aug 22, 2024
    RingCentral’s Fax API and PHP

    RingCentral’s Fax API and PHP

    Faxes, yes faxes are still a thing! I was just at my local pharmacy and they said they could fax my doctor with some questions I had about…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    Aug 9, 2024
    What is RingCentral Workflow Builder? A Beginner’s Guide

    What is RingCentral Workflow Builder? A Beginner’s Guide

    Learn new skills and solutions you need to grow your business with RingCentral Workflow Builder’s easy-to-use tools.
    Go to the profile of JoshuaInciso
    JoshuaInciso
    Jul 10, 2024
    Build your own SIP phone and use it as a virtual voice call assistant

    Build your own SIP phone and use it as a virtual voice call assistant

    In this blog, I will walk you through the essential steps to set up and build your own SIP phone that works with your RingCentral phone…
    Go to the profile of Phong Vu
    Phong Vu
    Jul 1, 2024
    Taking a look at the RingCentral ISV Partner Program

    Taking a look at the RingCentral ISV Partner Program

    RingCentral recently updated its ISV Partner Program to create a more streamlined user-experience and onboarding process for our partners…
    Go to the profile of JoshuaInciso
    JoshuaInciso
    Jun 3, 2024
    Receiving and Responding to SMS Directives

    Receiving and Responding to SMS Directives

    In this article we will be looking at how to receive and respond to incoming contextual SMS messages. The easiest way to do this is by…
    Go to the profile of Pbmacintyre
    Pbmacintyre
    May 16, 2024
    How to disable auto token refreshment for RingCentral JavaScript SDK

    How to disable auto token refreshment for RingCentral JavaScript SDK

    Give you all the control over token management
    Go to the profile of Tyler Liu
    Tyler Liu
    Apr 22, 2024
    Responding SMS Opt-In/Out with RingCentral Workflow Builder

    Responding SMS Opt-In/Out with RingCentral Workflow Builder

    See how you can manage SMS opt-in/out seamlessly using RingCentral Workflow Builder. Streamline compliance and engagement effortlessly.
    Go to the profile of JoshuaInciso
    JoshuaInciso
    Apr 4, 2024
    Using Workflow Builder to store data in Google Sheets

    Using Workflow Builder to store data in Google Sheets

    Updated March 31, 2025
    Go to the profile of Pbmacintyre
    Pbmacintyre
    Mar 15, 2024
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