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Be the First to Say Happy Birthday — Automatically
Be the First to Say Happy Birthday — Automatically
Have you ever received a call at exactly 12:00 AM on your birthday? I have — and let me tell you, it’s unforgettable. That moment becomes…
Tyler Liu
Jun 10
Empower Your AI with Real-Time Phone Call Intelligence: RingCentral Softphone SDK
Empower Your AI with Real-Time Phone Call Intelligence: RingCentral Softphone SDK
For AI startups building the future of voice-driven solutions, accessing real-time phone audio is mission-critical. RingCentral’s Softphone…
Tyler Liu
Jun 3
Using Workflow Builder to Process Multiple SMS Keywords
Using Workflow Builder to Process Multiple SMS Keywords
In this article, we will be looking at how we can employ RingCentral’s Workflow Builder to handle and process multiple conditions based on…
Pbmacintyre
May 29
Audit Trail API — A deeper look
Audit Trail API — A deeper look
In this article I wanted to look at the RingCentral audit trail and how it enables administrators to be more vigilant by surfacing account…
Pbmacintyre
Mar 18
RingCentral WordPress Plugin Updates
RingCentral WordPress Plugin Updates
It has been a while since we’ve talked about our WordPress plugin for RingCentral, but there are quite a bit of new and updated features in…
Pbmacintyre
Feb 25
RingCentral Embeddable: A Deeper Dive
RingCentral Embeddable: A Deeper Dive
In this blog article, I wanted to go a lot deeper into showing you the features of the updated Embeddable Communications product that…
Pbmacintyre
Feb 12
RingCentral’s past year and what to look for in 2025
RingCentral’s past year and what to look for in 2025
2024 seemed to be the year that Artificial Intelligence came to the forefront. There was some discussion that we were on the verge of war…
Pbmacintyre
Jan 29
Voicemail Retrieval and Display app
Voicemail Retrieval and Display app
In a previous blog, I focused on identifying missed calls and sending out SMS messages when they occur. This time around, I wanted to…
Pbmacintyre
Jan 14
Creating a Web App to Reply to Missed Calls.
Creating a Web App to Reply to Missed Calls.
In this article, I want to demonstrate a simple but powerful API interaction with the call log that is native to the RingCentral platform…
Pbmacintyre
Dec 30, 2024
What’s New with RingCentral Embeddable 2.0
What’s New with RingCentral Embeddable 2.0
Explore what’s new with RingCentral Embeddable 2.0, from upgraded UI, call recordings, SMS templates, to noise reduction, and new developer
JoshuaInciso
Dec 18, 2024
What is RingCentral App Connect?
What is RingCentral App Connect?
Discover App Connect: the browser extension that integrates RingCentral RingEX with CRMs, offering CTI, call logging, SMS, and more.
JoshuaInciso
Dec 4, 2024
Implementing OAuth in PHP with RingCentral API
Implementing OAuth in PHP with RingCentral API
When developing modern applications, securing APIs and handling authentication are key concerns. OAuth 2.0, an industry-standard protocol…
Pbmacintyre
Oct 28, 2024
Simplifying Voicemail Retrieval and Transcription with RingCentral’s APIs
Simplifying Voicemail Retrieval and Transcription with RingCentral’s APIs
Voicemails are an essential component of business communications, enabling users to receive detailed messages when they’re unavailable to…
Mike Stowe
Oct 21, 2024
Employing cURL to call the RingCentral API
Employing cURL to call the RingCentral API
I have been using cURL lately to interact with the RingCentral API for sending requests and posts on various tasks. Up to this point, I…
Pbmacintyre
Oct 7, 2024
Get notified when you receive a voicemail with RingCentral Workflow Builder
Get notified when you receive a voicemail with RingCentral Workflow Builder
Learn how to receive voicemail notifications today by using simple methods of RingCentral Workflow Builder.
JoshuaInciso
Sep 30, 2024
RingCentral’s Fax API and PHP — Part 2
RingCentral’s Fax API and PHP — Part 2
In my previous article, here, I touched on having the RingCentral Fax API send uploaded PDF files out as fax documents.. This was done…
Pbmacintyre
Aug 29, 2024
What is RingCX? A Guide to AI Call Center
What is RingCX? A Guide to AI Call Center
Empower your call center and agents with RingCX. Effortless customer experiences powered by RingCentral AI.
JoshuaInciso
Aug 22, 2024
RingCentral’s Fax API and PHP
RingCentral’s Fax API and PHP
Faxes, yes faxes are still a thing! I was just at my local pharmacy and they said they could fax my doctor with some questions I had about…
Pbmacintyre
Aug 9, 2024
What is RingCentral Workflow Builder? A Beginner’s Guide
What is RingCentral Workflow Builder? A Beginner’s Guide
Learn new skills and solutions you need to grow your business with RingCentral Workflow Builder’s easy-to-use tools.
JoshuaInciso
Jul 10, 2024
Build your own SIP phone and use it as a virtual voice call assistant
Build your own SIP phone and use it as a virtual voice call assistant
In this blog, I will walk you through the essential steps to set up and build your own SIP phone that works with your RingCentral phone…
Phong Vu
Jul 1, 2024
Taking a look at the RingCentral ISV Partner Program
Taking a look at the RingCentral ISV Partner Program
RingCentral recently updated its ISV Partner Program to create a more streamlined user-experience and onboarding process for our partners…
JoshuaInciso
Jun 3, 2024
Receiving and Responding to SMS Directives
Receiving and Responding to SMS Directives
In this article we will be looking at how to receive and respond to incoming contextual SMS messages. The easiest way to do this is by…
Pbmacintyre
May 16, 2024
How to disable auto token refreshment for RingCentral JavaScript SDK
How to disable auto token refreshment for RingCentral JavaScript SDK
Give you all the control over token management
Tyler Liu
Apr 22, 2024
Responding SMS Opt-In/Out with RingCentral Workflow Builder
Responding SMS Opt-In/Out with RingCentral Workflow Builder
See how you can manage SMS opt-in/out seamlessly using RingCentral Workflow Builder. Streamline compliance and engagement effortlessly.
JoshuaInciso
Apr 4, 2024
Using Workflow Builder to store data in Google Sheets
Using Workflow Builder to store data in Google Sheets
Updated March 31, 2025
Pbmacintyre
Mar 15, 2024
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