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ringcentral-ux
Thoughts from the UX team @ringcentral
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Publications
Understanding the Tech Needs of Small Business Owners
Understanding the Tech Needs of Small Business Owners
Research insights from in-depth interviews with small business owners, identifying four key personas based on their tech usage and needs.
Christine Ramos
Oct 9
From collaboration to calamity
From collaboration to calamity
Lessons learned from a game design workshop gone awry
Priscilla Ederle Shaw
Aug 27
The UX of Songwriting & Recording
The UX of Songwriting & Recording
Applying UX design thinking to the craft of songwriting
Priscilla Ederle Shaw
Sep 30, 2022
Understanding Narrative Design
Understanding Narrative Design
How narrative design can transform your design process.
Dave Vronay
Nov 22, 2021
Same Tools, Different Worksites: Switching Verticals in UX
Same Tools, Different Worksites: Switching Verticals in UX
Last year, we were fortunate to move into a 100-year-old house. Naturally several items in the old house needed (still need!) updates or…
Derek Viita
Sep 30, 2021
Applying UX Principles to New Hire Onboarding Process
Applying UX Principles to New Hire Onboarding Process
I read a thought-provoking sentence in one of the Nielson and Norman group articles — “Do user research at whatever stage you’re in right…
Akruti Desai
Aug 30, 2021
Dear Junior UX designers: startup vs established company, which one suits you best?
Dear Junior UX designers: startup vs established company, which one suits you best?
As a product designer who has experience working at a startup and an established company in Silicon Valley, I’d like to share some thoughts…
Melody Kan
Jul 26, 2021
Design thinking for pet adoption and product development
Design thinking for pet adoption and product development
What fostering dogs taught me about UX research and design
Derek Viita
Jul 19, 2021
What I wish someone told me early in my design career
What I wish someone told me early in my design career
The things I wish I had heard when searching for my early roles.
Katherine McAdoo
Jul 12, 2021
8 reflections after starting a new job
8 reflections after starting a new job
Starting a new job is a journey.
Andrew Astleford
Jul 6, 2021
The importance of daily stand-ups in a remote world
The importance of daily stand-ups in a remote world
Why small daily team hangouts make for a better working experience.
Katherine McAdoo
Jun 21, 2021
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