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Perspectives on all things UX, selected by Medium’s editors.
The Value of Inconvenient Design
Technology makes seemingly inconvenient tasks easier — but at what cost?
Mar 5, 2019
A Tale of Two UX Teams
When it comes to creating great experiences, company culture is key
Jan 22, 2019
As a Designer, I Refuse to Call People ‘Users’
In an industry that touches so many lives, accurate terminology is essential
Jan 15, 2019
Simple Is Bad
How advertising’s simplicity bias is undermining diversity and killing creativity
Jan 8, 2019
The Art of the Error Message
How to write clear, helpful copy for when things go wrong
Nov 9, 2017
It’s Time for Digital Products to Start Empowering Us
We’re accepting utility in exchange for disempowerment. It’s not a fair trade.
Feb 25, 2019
When Companies Question the Value of Design
'What's the ROI of UX?' is the most idiotic question ever asked
Jul 2, 2018
The Subtle Sexism of Icons
As a designer, you have to pick your battles. This is one worth fighting.
Aug 27, 2018
How Bad Design Perpetuates Harmful Stereotypes
Specialized solutions for disadvantaged people often have more to do with negative perceptions than actual needs
Oct 3, 2018
The UX Uncanny Valley
When users don’t have options, things can get weird
May 18, 2018