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Perspectives on all things UX, selected by Medium’s editors.
The Art of the Error Message
How to write clear, helpful copy for when things go wrong
Nov 9, 2017
Bad Habits of UI/UX Designers
From creating imaginary users to forgetting about budgets, the design process has some flaws
Human-Centered Design Should Consider All Humans
How can we as designers use our privilege for good?
The Myth of Invisible Design
Let's make products as visible as they need to be
Nov 12, 2016
When Companies Question the Value of Design
'What's the ROI of UX?' is the most idiotic question ever asked
The Subtle Sexism of Icons
As a designer, you have to pick your battles. This is one worth fighting.
The Riddle of UX Writing
Lessons from fortune cookies, fairy tales, and neuroscience
How Bad Design Perpetuates Harmful Stereotypes
Specialized solutions for disadvantaged people often have more to do with negative perceptions than actual needs
The UX Uncanny Valley
When users don’t have options, things can get weird
Design Won't Save the World
Human-centered design is great for mops and phones, but it won't solve society's biggest problems