Get Your SaaS On Board

Unsurprisingly, Zendesk focuses on customer support and chatting with the team during its free trial email series.

FreshBooks makes accounting and invoices easier, but how does their free trial onboarding series add up? We’ll break it down, line by line…

SaaS onboarding is like dating. And the free trial period is the first date.

monday.com is a team and project management app that offers a 14-day free trial. Let’s see how they take a user from hello to hooked.

Mint aims to financially empower users and uses emotion to its advantage during the first 30 days.

SurveyMonkey patiently (and persistently) waited for me to take action.

You know the cliches about first impressions, here are the emails that embody them.

Every SaaS product has that ONE feature. The one everyone uses over and over again. The one you can’t do anything else without.

Is it better to let an onboarding series run its course, or wait for a trial user to act?