Salesforce

Introducing the Retrospective

Issue #1: Welcome to the Retrospective, the newsletter by Salesforce Business Analysts.

The Retrospective aims to share resources and ideas to elevate the Salesforce Business Analysis practice. Once a month, I’ll share a digest of the recent articles…

Template “soft pass” bug ticket

Build a reliable QA protocol and improve issue resolution velocity…

Template Account Engagement Overview

Track critical account-level information to make new team member…

Discovery toolkit: Discovering for the data model

Shrink time spent on Salesforce documentation with a strategy

Template Documentation Strategy for Salesforce Business Analysts

Template narrative Salesforce Solution Overview

Template Salesforce Security & Sharing Overview

Conceptual, Logical, and Physical Data Models for Salesforce

Improve your Salesforce Documentation in 4 Simple Steps