Marketing

A Chat with Kim Gjerstad, Co-Founder at MailPoet

“Over the past year, we’ve increased our Net Promoter…

Keep your Customers Happy this Black Friday

Black Friday seems a fitting time to tell you that the e-commerce industry is…

Who are Detractors and what do they mean for your Business?

Who are Promoters and what do they mean for your Business?

Three Ways to Level-Up your NPS

When it comes to collecting customer feedback many of the advantages are clear to see. You get notified…

Zapier and SatisMeter

If your workday regularly includes using multiple tools, there’s a good chance I don’t need to tell you how useful Zapier is. As a one stop shop for automating workflow between apps, when used correctly it can make you big savings on time and effort.

Making Webinars Work — Customer Success at Livestorm

“On paper, webinars are one of the most…

Collect Net Promoter Scores inside your App

We’ve been providing NPS surveys within our users’ native apps for quite a while…