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Everything I know about Service Design I learnt at a restaurant

Everything I know about Service Design I learnt at a restaurant

On Oct 29th, David Russo, a service designer with a background in hospitality, took the opportunity to reflect upon his career in the…
Go to the profile of MEERA SANGHANI
MEERA SANGHANI
Experimenting with GenAI in Design Research

Experimenting with GenAI in Design Research

The use of generative AI in design processes has been a contested topic since its adoption into mainstream technology. Should we use it? If…
Go to the profile of Anshu Tukol
Anshu Tukol
2021
Getting Started with the Application of Daily Ethical Design

Getting Started with the Application of Daily Ethical Design

On Tuesday, August 10th, the SDN New York Chapter was delighted to host service designer & researcher Nata Kostenko, design ethics…
Go to the profile of Jeannie Joshi
Jeannie Joshi
Talk and Discussion: What Service Designers Should Know about Complexity

Talk and Discussion: What Service Designers Should Know about Complexity

How to Implement Service Design In Complex Systems
Go to the profile of Elisha Goodman
Elisha Goodman
Fellowship Panel: Shifting away from Practitioner-Centered toward Community-Lead

Fellowship Panel: Shifting away from Practitioner-Centered toward Community-Lead

The Service Design Network New York Chapter hosted speakers from the Service Design Studio of the NYC Mayor’s Office for Economic…
Go to the profile of Elysa Smigielski
Elysa Smigielski
Talk & Discussion: Ensuring Quality Delivery of Services Using Playbooks

Talk & Discussion: Ensuring Quality Delivery of Services Using Playbooks

The Service Design Network New York Chapter hosted Diane (Dee) Seaver last Tuesday, May 11th for a virtual talk and discussion entitled…
Go to the profile of Elysa Smigielski
Elysa Smigielski
Fireside Chat with Marc Fonteijn: Explaining the Business Value of Service Design in Plain English

Fireside Chat with Marc Fonteijn: Explaining the Business Value of Service Design in Plain English

A successful way to sell service design is to not mention service design at all.
Go to the profile of Elysa Smigielski
Elysa Smigielski
Crafting Unforgettable Experiences with Sean Lurie: 4 Key Principles

Crafting Unforgettable Experiences with Sean Lurie: 4 Key Principles

How designing moments of elevation, insight, pride, connection, as well as shared purpose, can raise any experience from good to great
Go to the profile of Cassie Ang Yu
Cassie Ang Yu
Learning is Experience Design: Workshop with Andre Plaut

Learning is Experience Design: Workshop with Andre Plaut

The Service Design Network New York Chapter hosted Andre Plaut on Tuesday, February 9 for a virtual workshop entitled “Learning is…
Go to the profile of Elysa Smigielski
Elysa Smigielski
Wake the F*uck Up: Reclaiming Our Inner Power. Workshop with Max Masure

Wake the F*uck Up: Reclaiming Our Inner Power. Workshop with Max Masure

This workshop dovetails with Max’s book, Wake the F*uck Up: A 8-Step Workbook to Reclaim Our Inner Power, which is due out in 2021.
Go to the profile of Elysa Smigielski
Elysa Smigielski
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