Design Thinking 101 — The Double Diamond Approach (Part II of II)

Update 21st AUgust 2019

This is still one of my most read stories. Exploring more than one solution is a step in the right direction, design thinking without design research is only a quarter of the way there. Make sure you read this one too:

Don’t forget design research in design thinking

At SEEK, in preparation for our upcoming 8th Hackathon, we introduced Upskill sessions to teach fellow seekers new skills to help their hacking endeavours. We kicked off these sessions with a 2-part Design Thinking workshop to broadly share Design Thinking with the rest of SEEK and promote a customer-centric approach in everything we do.

In part 1 we gave an overview of what Design Thinking is. This week we dive into the practical exercises we taught in the workshops.

The Double Diamond Approach

We use the Double Diamond structure to understand customers and their problems and explore creative and innovative ways to solve their problems and delight them.

Using the double diamond, you approach problems and solutions by using 2 different types of thinking: divergent and convergent.

• Divergent thinking — think broadly, keep an open…