Design Thinking 101 — The Double Diamond Approach (Part II of II)

Kayla J Heffernan

Published in

SEEK blog

6 min readMay 8, 2017

--

Update 21st AUgust 2019

This is still one of my most read stories. Exploring more than one solution is a step in the right direction, design thinking without design research is only a quarter of the way there. Make sure you read this one too:

Kayla J Heffernan

Written by Kayla J Heffernan

Writer for

SEEK blog

Head of UX. Passionate about solving ambiguous problems with solutions that are accessible and inclusive. I write every couple of months about design.

More from Kayla J Heffernan and SEEK blog

Stylistic banner displaying smartphone mocks up of different types of messages — success message, confirmation message, 404, error

Kayla J Heffernan
in
UX Collective

The different types of messages UXers need to remember to design

Handed off your designs only to find many questions raised during development? Remembering to design these 5 types of messages will help.

5 min readAug 24, 2021

--

Sam Brilleman
in
SEEK blog

10 Lessons from Building an Experimentation Platform

Experimentation platforms enable efficient and reliable AB testing across an org — but building one is no trivial undertaking

10 min readApr 16

--

Victoria Schiffer
in
SEEK blog

The Art of Misunderstanding & The 4 Sides Model of Communication

Let’s talk about beaks and ears & how analysis leads to misunderstanding

7 min readMay 1, 2017

--

Kayla J Heffernan
in
The Startup

Using the 30–60–90 Framework for Design Critique

For the past four years I worked in a mature design team at SEEK, who were familiar with how to give, and receive, design critique…

5 min readJun 20, 2019

--

See all from Kayla J Heffernan

See all from SEEK blog

Recommended from Medium

Enjoy Korean Cover Photo

Christina Sa
in
UX Planet

The UX Design Case Study That Got Me Hired

Getting a job in UX design is tough, but one particular case study helped me stand out from the crowd. I designed a non-traditional…

8 min readMar 16

--

Ryan Ford
in
UX Collective

Design is not a formula, it’s an odyssey: replacing the Double Diamond

Double-Diamond and Design Thinking are inaccurate. There’s a better way to think about process.

9 min readOct 12, 2022

--

Lists

Stories to Help You Grow as a Designer

11 stories42 saves

Good Product Thinking

11 stories61 saves

A Guide to OKRs – Objectives and Key Results

10 stories29 saves

Visual Storytellers Playlist

26 stories12 saves

DesignGrapes

5 Best UX Research Tools in 2023

Streamline Your UX Research: 5 Tools That Make It Effortless

5 min readJan 23

--

UI Design Skill Levels for Dark Mode

Michal Malewicz

There are FIVE levels of UI skill.

Only level 4+ gets you hired.

6 min readApr 25

--

Aaron Christopher 🔍
in
Bootcamp

16 UX mapping techniques to improve your product development process

Different mapping options to integrate into the product development cycle

14 min readFeb 11

--

Aleid ter Weel
in
Better Advice

10 Things To Do In The Evening Instead Of Watching Netflix

Device-free habits to increase your productivity and happiness.

5 min readFeb 15, 2022

--

See more recommendations

Help
Status
Writers
Blog
Careers
Privacy
Terms
About
Text to speech