After the first official meeting with my thesis advisor, I realized the thing I cared the most about got lost in the…
Goal: Empowering chronic patients for better self-care and management in their journey
To help narrow down to one idea/direction, I plotted 3 tentative ideas against User Needs and Personal Needs. See results below:
Patient experience for a chronic illness is unforeseen and overwhelming. Their journey from initial symptoms and diagnosis to its treatment can vary depending on their experience with the doctor(s) and extended care network.
Although my initial research was Crohn’s specific, the insights I drew from it were pretty generic. Below is a snapshot of people I talked to during my research:
I met up with Tyler Gumb, who hails a background in medical research and is also passionate about improving patient experience in the current healthcare ecosystem.
We started the discussion by talking about our last week’s blog posts to better understand…
Over the summer, I interned with Salesforce’s service-based innovation team called Ignite. Our team worked with a…
