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Jo Carter
Feb 14, 2023
Bridging the Gap: From Training Room to Real-Life Implementation
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46
Jo Carter
Feb 9, 2023
Introducing Novices to User-Centered Design
A Hands-On Workshop Experience
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32
Jo Carter
Feb 8, 2023
Saying No to Overwhelm: The Key to Maximizing Productivity
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20
Jo Carter
Feb 7, 2023
Service design is a team sport
When did you last achieve anything significant solely on your own?
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18
Jo Carter
Feb 7, 2023
The public sector digital transformation trap and how to avoid it
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51
Jo Carter
Oct 5, 2020
Improving the ‘new employee’ journey using service design: case study
Part 3 of 3: Reflections from…
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174
Jo Carter
Oct 5, 2020
Using service design to improve customer satisfaction in a housing association: case study
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96
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